Established 1963

Alternative Dispute Resolution

Labaton Keller Sucharow’s Alternative Dispute Resolution Practice is one of the nation’s premier practices focused on representing consumers and investors in large volume arbitrations, or so-called “mass arbitrations.” This groundbreaking practice, launched in 2020, has already achieved over $150 million in recoveries for over 300,000 consumers and investors through pursuing individual arbitration claims on their behalf, something that was viewed as nearly impossible just a decade ago when the use of mandatory arbitration became common.  The Alternative Dispute Resolution Practice represents clients in cases as diverse as data privacy, including wrongful data collection, data sharing, and data breaches, consumer banking, predatory lending, unfair and deceptive practices, and securities.  The Firm has represented clients before a wide-range of arbitration forums, including the American Arbitration Association (“AAA”), Judicial Mediation and Arbitration Services (“JAMS”), National Arbitration and Mediation (“NAM”), and the Financial Industry Regulatory Authority (“FINRA”). 

Labaton Keller Sucharow continually monitors for opportunities to help consumers and investors assert their legal rights in individual arbitration where they have previously been barred from doing so by a class action waiver and mandatory arbitration clause.  Once clients retain the Firm to represent them, the Firm prosecutes their arbitration claims vigorously, and has filed over 100,000 arbitrations on behalf of clients.  The Firm has developed cutting-edge case management technology and processes to deliver effective and quality representation to individual clients.  The Firm has also pioneered the use of creative alternative dispute resolution and settlement structures to deliver results for its clients.  

The Firm has experience in navigating responses by corporate defendants to the filing of large numbers of individual arbitrations, including when companies strategically default on their arbitration obligations.  Notably, the Firm’s recent successes include prevailing in a motion to compel a large consumer electronic company to arbitrate with 36,000 of its clients in Wallrich, et al. v. Samsung Electronics America, et al., 2022-cv-05506 (N.D. Ill. Sept 12, 2023), the largest number of individual clients at-issue in any pending motion to compel a company to arbitrate consumer claims.  Further, in Baker v. Match Group, Inc. et al, No. 2022-cv-06924 (N.D. Ill. Nov. 28, 2023) the Firm prevailed in motion practice against a large dating site company that defaulted on its arbitration obligations but attempted to dismiss a later filed lawsuit on forum selection grounds.


The Firm uses its proprietary client onboarding platform, Lantern, to inform, communicate with, and represent its over 800,000 arbitration clients.  This robust and integrated platform allows for seamless client communication and empowers clients to get compensation for corporate wrongdoing.